Order Accuracy
Improve Order Accuracy to Reduce Refunds and Loss of Revenue from Customer Churn



1 out of every 10 orders has an issue
Inaccurate orders caused by packing errors and assembly errors have a negative impact in two ways:
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Refunds to customers which on average range from 5% to 10%
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Customers who churn as they are fed up with their order being wrong and switch to another brand
Satis Order Accuracy Module
Helps in real-time the correctness of the items while packing the order.
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Cameras monitoring food packing
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Real-time alerting on remaining and incorrect items
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Dashboard displaying items being packed per order
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Reduce no. of refunds
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Reduce loss of revenue from customer churn


Benefits and Impact
The financial benefits are significant. Improving Order Accuracy by 40% saves £100k per store per year as a result of less refunds and improved customer satisfaction.

